DUE TO COVID - 19, THE SHIPPING WILL BE DELAYED. CLICK HERE TO CHECK THE UPDATE || Customer support :info@aelfriceden.com
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SHIPPING & CORONAVIRUS EFFECT UPDATE ūüö®
In light of the ongoing coronavirus (COVID-19) pandemic, our hearts and prayers go out to all of those who have been affected. 

Due to the impact of the COVID-19, some areas into a "lockdown",  our shipping times are slower than usual ship times. Recently the order processing time is 3-5 days.

Shipping time is faster than May now.

Delivery times vary depending on your locationÔľąupdate on¬†July 2020)

Standard shipping (Free) 

For US citizens, your order will take between 25 to 45+ days to arrive at your doorstep once your order is dispatched.

For Canada, your order will take between 35 to 60+ days to arrive at your doorstep once your order is dispatched.(we stop this way to Canada after 1th June)

For Europe, to UK Germany France Netherlands 22-30+ days

For Australia, your order will take between 20 to 30+ days to arrive at your doorstep once your order is dispatched.

For HK, JP, KR  your order will take between 20 to 30+ days to arrive at your doorstep once your order is dispatched.

Expedited shipping ($8-$25, if order over $150 will be free)

For US citizens, your order will take between 10 to 20 days to arrive at your doorstep once your order is dispatched.

For Canada, we will use express shipping after 1th June, your order will take between 10 to 20+ days to arrive at your doorstep once your order is dispatched.

For Europe, to UK Germany France Netherlands 10-20 days

For Australia, your order will take between 15 to 20 days to arrive at your doorstep once your order is dispatched.

For HK, JP, KR  your order will take between 15 to 25 days to arrive at your doorstep once your order is dispatched.

 

You will receive tracking information of your parcel by email between 5 to 7  business days of ordering.

If you have any questions or you change your mind please contact us feel free, our email is info@aelfriceden.com our Instagram @aelfricedenofficial

WHERE CAN I FIND MY TRACKING NUMBER?

All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.

 

WHEN WILL YOU SHIP MY ORDER?

Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are:

 

5-7 Business Days Depending On Product Design and Item. Most of our items are made upon order to ensure the best quality for our customers!

 

 

MY ORDER STATUS SAYS ‚ÄúDELIVERED‚ÄĚ BUT I HAVE NOT RECEIVED IT.

Please contact us at info@aelfriceden.com

 

THERE’S SOMETHING WRONG WITH MY ORDER.

Please email us or message us on Facebook for the quickest reply!

  

HOW LONG DOES IT TAKE FOR A RETURN/EXCHANGE TO BE COMPLETED?

We typically process returns/exchanges within 48 hours upon receiving your package.

 

INTERNATIONAL CUSTOMERS

 

WHY ISN’T THIS PRODUCT AVAILABLE TO SHIP TO MY COUNTRY?

Due to our licensing agreements, some of our licensed products are limited to select countries.

 

DO YOU SHIP INTERNATIONALLY?

We currently ship to over 50 countries!

 

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Shipping times vary depending on your country of residence and the shipping method you select.

 

WILL I NEED TO PAY DUTIES AND TAXES?

Shipping is free, but the customs tax on international shipments are the customer’s responsibility and vary depending on the country.