🚚Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are: 1 - 3 business days depending on product design and Item. Most of our items are made upon order to ensure the best quality for our customers!
*Delivery times vary depending on your location（update on June 2026)
You will receive tracking information of your parcel by email between 1 to 3 business days of ordering.
If you have any questions or you change your mind please contact us feel free, our email is info@aelfriceden.com our Instagram @aelfricedenofficial
WHERE CAN I FIND MY TRACKING NUMBER?
Track your orders on this page: https://www.aelfriceden.com/pages/track-orders All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.
WHEN WILL YOU SHIP MY ORDER?
Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are: 1 - 3 Business Days Depending On Product Design and Item. Most of our items are made upon order to ensure the best quality for our customers!
MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.
Please check with household members, neighbors, your building management, and the local carrier first.
If the package still cannot be located, contact us at info@aelfriceden.com as soon as possible.
Customers who purchased Worry-Free Purchase Protection may be eligible for coverage, subject to applicable terms and claim deadlines.
THERE’S SOMETHING WRONG WITH MY ORDER.
Please email us or message us on Facebook for the quickest reply!
HOW LONG DOES IT TAKE FOR A RETURN/EXCHANGE TO BE COMPLETED?
After your return has been authorized, please provide a valid tracking number for the return shipment. Once the returned package is received and inspected by our warehouse, refunds or exchanges are typically processed within 1–3 business days.
Processing times may vary during peak seasons, holidays, or promotional periods.
INTERNATIONAL CUSTOMERS
WHY ISN’T THIS PRODUCT AVAILABLE TO SHIP TO MY COUNTRY?
Due to our licensing agreements, some of our licensed products are limited to select countries.
DO YOU SHIP INTERNATIONALLY?
We currently ship to over 50 countries!
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Shipping times vary depending on your country of residence and the shipping method you select.
WILL I NEED TO PAY DUTIES AND TAXES?
Duties and taxes may apply depending on your country. These fees are set by local authorities and are the customer’s responsibility.