Warm Reminder: Orders placed now may not arrive before Christmas.
🚚Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are: 3 - 5 business days depending on product design and Item. Most of our items are made upon order to ensure the best quality for our customers!
Important Notice for Canadian Customers:
Due to disruptions with some couriers in Canada, delivery times may be longer, and orders placed after December 1 may not arrive before Christmas. Thank you for your patience and understanding as we work to address these challenges.
*Delivery times vary depending on your location（update on December 2024)
You will receive tracking information of your parcel by email between 3 to 5 business days of ordering.
If you have any questions or you change your mind please contact us feel free, our email is info@aelfriceden.com our Instagram @aelfricedenofficial
WHERE CAN I FIND MY TRACKING NUMBER?
Track your orders on this page: https://www.aelfriceden.com/pages/track-orders All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.
WHEN WILL YOU SHIP MY ORDER?
Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are:
3 - 5 Business Days Depending On Product Design and Item. Most of our items are made upon order to ensure the best quality for our customers!
MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.
Please contact us at info@aelfriceden.com
THERE’S SOMETHING WRONG WITH MY ORDER.
Please email us or message us on Facebook for the quickest reply!
HOW LONG DOES IT TAKE FOR A RETURN/EXCHANGE TO BE COMPLETED?
We typically process returns/exchanges within 48 hours upon receiving your package.
INTERNATIONAL CUSTOMERS
WHY ISN’T THIS PRODUCT AVAILABLE TO SHIP TO MY COUNTRY?
Due to our licensing agreements, some of our licensed products are limited to select countries.
DO YOU SHIP INTERNATIONALLY?
We currently ship to over 50 countries!
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Shipping times vary depending on your country of residence and the shipping method you select.
WILL I NEED TO PAY DUTIES AND TAXES?
Shipping is free, but the customs tax on international shipments are the customer’s responsibility and vary depending on the country.